Fetchr Privacy Policy

Effective Date: 1/28/2025

Welcome to Fetchr. We take your privacy seriously and are committed to protecting the personal information of all our users. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our personalized shopping app for clothes (the “App” or “Service”).

1. Information We Collect

  1. Personal Information

    • Name: Collected during sign-up or profile creation.

    • Location: Used to personalize recommendations and show relevant products.

    • Sizing Data: Used to help match users with the right clothing sizes.

    • Photos: User-uploaded images to assist with personalization.

    • Interaction Data: Information about how you interact with the App (e.g., clicks, purchases, saved items).

  2. Non-Personal Information

    • We may also collect non-identifiable information such as device information, App usage statistics, and analytics data. This helps us improve our Service.

2. How We Collect Your Information

  • Onboarding Forms: During account creation, you provide your name, sizing details, and other relevant information.

  • In-App Interactions: As you use the App, we collect data about your actions (e.g., browsing, adding items to cart, wishlisting).

  • Photos: If you choose to upload or share images, we store those for personalizing your experience.

3. How We Use Your Information

  1. Personalization: We use your information (location, sizing data, photos) to customize product recommendations and enhance your overall shopping experience.

  2. Analytics: We analyze user behavior and interactions to improve our Service, fix bugs, and optimize features.

  3. Customer Support: If you contact us with questions or concerns, we may use your information to provide support or troubleshoot issues.

Note: We do not use your personal data for any other purposes such as selling your information, targeted advertising beyond the personalization within the App, or sharing with unauthorized third parties.

4. Data Sharing and Disclosure

  • We do not share or sell your personal information with third-party entities for marketing or any unrelated purposes.

  • We may, however, rely on service providers for essential services (e.g., cloud hosting), but these providers are contractually obligated to protect your data and use it only as necessary to perform their services for Fetchr.

  • We may disclose your information when required by law, subpoena, or other legal processes.

5. Data Storage and Security

  1. Storage: Your data is stored in secure databases in the cloud.

  2. Security Measures: We use encryption and other industry-standard security safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

  3. Data Retention: We keep your data only as long as your account is active or as needed to provide the Service. Once you delete your account, we will remove or anonymize your data within a reasonable timeframe, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

  1. Access and Update: You can update or correct certain personal information at any time by editing your profile in the App.

  2. Deletion: You may delete your account, and all associated personal information, within the App or by contacting us at support@fetchr.so. Once your account is deleted, we will remove your data as described in Section 5.

  3. Opt-Out: If you wish to opt out of any data collection beyond what is necessary to provide our core services (if such optional data collection exists), please reach out to support@fetchr.so.

7. International Users

If you access or use the App from outside your country of residence, your information may be transferred to, stored, and processed in a country different from where you reside. By using the App, you consent to these transfers. We take steps to ensure that your data receives an adequate level of protection in the jurisdictions in which we process it.

8. Children’s Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use our Service or provide any personal information. If you believe your child has provided us with personal information, please contact us at support@fetchr.so so we can remove the data and terminate any account created by such a child.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (sent to the email address associated with your account) prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, please contact us at:

Fetchr Support
support@fetchr.so

Last Updated: 1/28/2025


Disclaimer

This sample policy is provided for general informational purposes and may not be suitable for your specific legal requirements. It is not a substitute for legal advice. You should consult with a qualified attorney to ensure your Privacy Policy complies with all relevant laws and regulations in the jurisdictions where you operate.